Frequently Asked Questions
What should I do when I want to drop-off an animal?
The Knox-Whitley Animal Shelter does not recommend anyone transporting animals that do not belong to them. Animals are very unpredictable and can cause serious injuries to humans, intentionally or unintentionally. If you do decide to transport an animal to the shelter, please use any available precautions and remember that you are dealing with a very scared animal that may believe you are trying to hurt him/her. The shelter has Live Animal Traps available to rent that could help to prevent injuries to you or the animal.
If you know that you are going to bring an animal to the shelter, DO NOT FEED IT THAT MORNING! The animal will be fed when it arrives at the shelter and is at no risk of starving during transport. More often than not, feeding the animal will cause it to get sick in your vehicle and make an unnecessary mess.
When you bring an animal to the shelter, you will be required to sign a piece of paper stating that you understand that you no longer have any rights to the animal and that it therefore becomes the property of the shelter. Once the animal is signed over to us, no information about that animal will be released with the exception of whether or not it is still in our kennels. We do our absolute best to find every animal a home but we are not always successful and under no circumstances will we release whether or not an animal was adopted or put to sleep.
What should I know about adopting a pet?
When you come to the shelter to adopt a dog or cat, please keep in mind that you are getting an animal that is untrained and may not be used to living in a home or even being confined to a fenced in yard. Pets are a huge responsibility and require a certain amount of time to get proper care. Your pet should be a part of your family and should be treated as such. It needs lots of love and attention, food, water and shelter. He or she is going to make messes and possibly damage your property during training. We recommend taking a hard look at what your dog or cat has access too such as furniture, clothing or anything else they may consider a chew toy or a scratching post.
It is a very good idea to bring as many family members to the shelter as possible when choosing a pet. Anyone who lives in the home should be involved in the process of choosing which animal is going to become their new family member. We provide an area where prospective families can spend time with the animals and try and ensure that the family and the pet make a good match.
When your animal was first surrendered, we conducted an evaluation for overall health and behavior. However, we are not veterinarians nor do we have one on staff. We simply follow the common guidelines of shelter operations. The first thing we look for is overall health of the animal. We look to see if the animal has any skin conditions (mange, hotspots, dry skin, and fleas.) We look for signs of distemper. The animal is observed to make sure that it’s eating and drinking water, check their stools for diarrhea ( Parvo, Coccida, and Worms) and we look for vomiting. The next thing we look for is the animal behavior. We observe the animal and check for Irritability, Nervousness, Hyperactivity, Aggressive behavior, and make sure that the animal is not lethargic. All of the above are possible clues that the animal may be sick or have behavioral problems.
The pet you have selected has passed our examination and has not shown symptoms for any health or behavioral concerns. However, once again we stress the fact that we are not veterinarians. If you read the contract you signed it states that you must take your new pet to the Vet within 3 days of adoption. Even though your new pet may look healthy there is still a possibility that your pet may have a medical concern. A large number of animal diseases have an incubation period of up to 2 weeks, during which time the animal may not show any symptoms. We also need to stress the fact that every animal adopted here must be spayed or neutered. One of our main goals here is population control. The best way to control the pet population in our area is for everyone to have their animals altered to prevent unwanted litters of puppies and kittens.
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